General Terms

Our Suites are 100% non-smoking.

Unfortunately, pets are not allowed.

We reserve the right to pre-authorize a fee on your credit card upon check-in, to cover expenses or damages.

Guests must be at least 18 years of age to check in.  In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (State driver’s license, passport, etc.) at check-in.  A valid credit card is also required.

Terms of payment

Payments can be made cash or with credit card (we accept Visa and Mastercard).

The tourist tax (1,50 € per person for each day) shall be added to the total amount of your stay.

Cancellation policy

Cancellations must be received at least 30 days prior to the expected day of arrival.

If cancellation of a guaranteed reservation is received between 30 and 15 days before the arrival date, 50% of the total fee will be retained. For cancellations received less than 15 days prior to the arrival day, the full fee will be retained.

Privacy policy

We guarantee the treatment of personal data from Como Chic Srl according to the Italian Legislative Decree dated June 30th, 2003 n. 196, to process the requests received from the contact form of the website and/or to send newsletters and special offers related exclusively to Alessia’s Place.

You can ask anytime the update or cancellation of your personal data writing an email to info@alessiasplace.com

We guarantee your data will be treated with accuracy.